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Graceful Disaster / How To Handle A Shattered Glass

Q. Hi Jordan,

Do you have any suggestions/secrets/tips/tricks for cleaning up broken glass gracefully? I mean, I usually just grab a dustpan and tell everyone to “WATCH OUT!”, but I feel you may have some better etiquette for a hostess to employ.

- Allie

A. I have both been the breaker and the cleaner-upper many, many times, and it’s true: you’d think it’d be the one who shattered the glass who’s mortified, but they’re probably a sheet or two to the wind, and mini-disasters of this sort are often just as embarrassing for the hostess, who wants her guests to feel comfortable and relaxed. Fortunately, you’re probably starting from a place where the primary goal of everyone involved is to make sure that the other party is happy…and that’s a good jumping-off point for pretty much any potentially awkward situation.

If you’re The Hostess:

The Goal: To minimize awkwardness and return to a party at which your guests (all of them – even the glass-breaker) feel festive and comfortable as quickly as possible.

Do: Focus on making your guest feel better immediately: allow them to help you clean up if they insist, but be speedy about it and get them sitting down again with a fresh glass of whatever in their hand ASAP. Even if your heart is breaking over what’s been broken, this is really not a great time to show it; be as dismissive about the mishap as possible in front of your guests, and remember that it was your choice to throw a party…and to call glassware with the potential to break your heart into action.

Don’t: Ask your guest to replace the glass. And if they offer, decline. Like I said, part of throwing a party is accepting that there may be a little fallout, and I never use glasses that I’d cry over if I have more than four people around my table, because too many elbows = near-certain disaster. (In fact, for larger parties I just skip the breakables entirely and go for pretty plastic cups – yes, they exist.) If they replace it anyway…well, that’s lovely of them, and you should accept the gesture and be happy that you have such a fabulously well-mannered friend.

If you’re The Klutz:

The Goal: To let your hostess know that you’re sorry for the mishap while keeping drama at a minimum (in other words, not bringing the entire party to a complete standstill by running around with paper towels and shouting out apologies for the next hour).

Do: Say that you’re sorry and help to clean up the mess, but don’t keep apologizing all night long; this just makes everything even more awkward. Once the glass is in the trash, consider the matter closed. That said, if the glass looks particularly expensive or special, you may want to replace it. I think it’s an even more gracious gesture to send on a replacement without asking the hostess if she’d like you to (since she’ll probably decline; see above), but if you can’t locate a match, consider just sending her a bottle of wine or a small gift with a note that says something like “Since that one was was on you(r floor), this one’s on me!”

Don’t: Sit back, relax, and watch your hostess scrub the floorboards on her own. Even if she says not to help her, at least make an effort to assist in wrangling the problem.

One more thing: if the spillage resulted in grievous damage (red wine on a white couch, say), you should definitely at least offer to pay for a cleaning. (Also, if you are hosting a party and you own a white couch: please, for the love of god, don’t serve red wine.)



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  • http://www.thedailyjulie.com Julie

    OMG. This post just reminded me of a particularly embarrassing moment that I thought I had blocked from my memory but just resurfaced. thanks. I’ll share it with you.

    Picture this:

    I’m attending a wedding shower for my first post college roommate held at an amazing, very large and very well decorated (expensively so)  house that belongs to her college friend’s parents. I don’t know most of the girls since they were her best friends from college and I came into the picture after college.  I mean, I’ve met them a time or two but I’m basically the one who doesn’t really know anyone else which is fine, but I’m setting the scene for ya.

    Just before I leave the shower to drive the 1.5 hours back to my house, I decide I better use the bathroom. Now, this bathroom is the “guest” bath off the hallway but first you walk into a large powder room with couches and mirrors and such and then you walk into the bathroom. I am the first person to have the brilliant idea to use the bathroom before leaving the party and because I can hear voices in the powder room while I’m in the bathroom, I know a line must be forming. 

    So, I do my business (number 1 with a totally and completely appropriate amount of toilet paper), I flush and begin to wash my hands. But what is that I hear? gurgle gurgle gurgle SPEW! The toilet is overflowing with gushing water and it is filling the floor at a rapid pace and flooding under the door into the powder room! I open the door and not knowing WHAT to do, I just state the obvious; HELP! THE TOILET IS OVERFLOWING. One of the waiting ladies rushes to get the Mrs. of the house who runs over grabs a plunger, hikes up her skirt and starts squatting over the toilet and plunging away. I very quickly apologized, bid adieu to my friend and left. I’m not really sure what I should have done.. the plunging was definitely a one person job and her husband came over to clean up the water… I guess I could have helped but my fight or flight mechanism kicked in and totally said FLIGHT! I did later learn that the street was having some pipe work done by the city and that is what caused the water to back up. I also should tell you that no human waste came up… just water. Thank God.

  • Anonymous

    oh…my…GOD.
    did you ever read that david sedaris short story about the time when he discovered a surprise waiting for him in the toilet at a party, but didn’t want to turn around and leave the bathroom because then he’d be the “guilty party”. and i think (if i’m remembering right) he ended up THROWING IT OUT THE WINDOW…directly into the middle of the party, which had moved outside.

  • http://blog.neverbroken.com alliebeau

    You nailed it! Thanks for such a great answer.

    Also I didn’t mention in my email that part of this question stems from my first housewarming party at my first “grown up” apartment. We were playing beer pong (like “grown ups” do…?) and while retrieving a wayward pong ball, I stood up, smacked my head on a shelf that happened to be FULL OF GLASSWARE and knocked the whole thing down…about 20 shot glasses and 5 pints broken. GOOD TIMES.

    You rock. That is all.
    Oh PS the link to “I’m in fashion…” on the sidebar actually links to crying in Babies-R-Us. Just FYI!  Have a great long weekend :)

  • http://blog.neverbroken.com alliebeau

    That is my worst nightmare–go back to blocking that memory out! Great story.

  • Anonymous

    ooh, thanks – fixed it!